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SHIPPING & RETURNS
SHIPPING POLICY
Merchandise ordered can be shipped to all 50 U.S. states, we currently do not ship purchases internationally.
Shipping and Delivery
We offer three shipping methods for online orders:
(1) Standard ground shipping
(2) 2-Day Delivery, and
(3) Next-Day Delivery
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Standard Ground Shipping:
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UNITED STATES
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$8.99 (USPS flat rate) for orders totaling less than $99.00***
FREE for orders $99 or more
3-5 Business Days*
2-Day Delivery:
$20.00 (flat rate)
2 Business Days**
Next Day Delivery:
$30.00 (flat rate)
Next Business Day*
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CANADA
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$15 flat rate using USPS First Class International Parcel for orders less than $200
Free USPS First Class International Parcel for orders over $200
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INTERNATIONAL
$19.99 flat rate USPS First Class International Parcel Service
IMPORTANT: First Class International Parcel Service can take anywhere from 5 days to 2 weeks for delivery.
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* Delivery times are approximate. Saturdays, Sundays, and holidays are not considered Business Days.
** Orders received before 11:59 AM PST should ship that same day;
orders received after 11:59 AM PST should ship the next Business Day.
*** $6.95 (flat rate) for all standard ground shipping orders in the Continental U.S.
Free standard ground shipping in the continental U.S. on orders of $99.00 or more.
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LV BEAUTY LOUNGE and LV BEAUTY LABS will not be held responsible for items that are lost or stolen when delivered to the mailing address specified during the ordering process.
RETURNS & EXCHANGE POLICY
While we hope you are completely thrilled with your order, we want to let you know about your options:
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* If you wish to cancel an order that has not yet shipped,
please contact us at orders@lvbeautylounge.com within 2 hours of ordering.
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* If your order has already shipped, check back for tracking updates.
You will have the option to return your order at a later date.
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Unfortunately, we do not offer a return or exchange on opened skincare/bath/makeup/beauty products due to hygienic reasons unless it arrives to you damaged and/or broken. In such instances, we ask that you please send a photo of the damaged item(s) to service@lvbeautylounge.com within 48 hours upon receipt of delivery.
Once approved we will email a Return Merchandise Authorization (RMA) shipping code with label if we request the damaged item to be returned. Once approved/received,we will gladly refund or replace the item to you immediately.
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Otherwise, All Skincare, Bath, & Cosmetic sales are final. We encourage you to reach out to us before buying should you have any questions about a specific product.
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For ALL Non Skincare, Bath, & Cosmetic items we offer a 30 day Return Policy. Refunds or Exchanges will be processed when the item is returned. Thank You!
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